TERMS OF SERVICE
Last updated: April 2025
The service
Umut Serve Lab provides personal roundnet serve coaching via video analysis. You submit serve clips, and Umut Renkligül provides a video breakdown, slow-motion reference examples, and a written summary.
Payments
Sessions are purchased as one-time payments (1 session for 10€, or a bundle of 4 for 35€). Payments are processed securely by Stripe. Credits are added to your account upon successful payment and do not expire.
Turnaround time
Sessions are typically completed within 7 days. Umut will communicate in advance if he is travelling or unavailable.
Refunds
If you are not satisfied with your analysis, contact us on Instagram at @umut_serve_lab and it will be sorted out. Unused credits can be refunded at any time.
Your content
You retain ownership of the video clips you upload. By submitting them you grant us permission to use them solely for the purpose of providing coaching feedback. Video files are deleted 7 days after your session is complete.
Limitation of liability
Coaching advice is provided in good faith based on the clips submitted. Results vary by individual. Umut Serve Lab is not liable for any injury resulting from application of coaching feedback.
Contact
Questions? Reach out on Instagram: @umut_serve_lab